Mailbox: thoughts and questions

The UI is fantastic. I’ve always liked Sparrow on iPhone for its use of gestures, and Mailbox takes that to another level completely. Well done.

I think the concept of “Snoozes” is another great feature. I often get email that I can’t or don’t have to act on right away, and treating that like a task by having it reappear/remind me later is great. Haven’t gotten to use it yet, but I’m eager.

What are Lists supposed to be for? I imagine them almost like Labels, but less permanent? I’m using one for Orders and one for Important things, but am I supposed to do it this way? I feel like I’m defying the rules of Mailbox by “labelling”.

I also don’t see why Labels couldn’t be included, if only as an organizational tool. I think they could still work well alongside the “task” based paradigm of inbox management.

In this Verge article, Gentry explains that people should stop starring and labelling and rely on search. However, I tried to use Mailbox to find my Pebble order confirmation from January and it couldn’t. I had to use desktop Gmail to move my Pebble confirmation to my Mailbox “Orders” list so it would show up. Replacing labels with search would be great if it worked.

I just recently joined the “Inbox Zero” club - before that I was an inbox hoarder. I didn’t realize that Gmail archived messages automatically, I thought I had to keep them in my inbox if I ever wanted to see them again. I guess one of my biggest questions about Mailbox is how I save stuff I want for later, but that I don’t necessarily want to Snooze? Is that what Lists are for?

I also don’t quite get the implementation of Stars. In Gmail, Stars are almost like favourites, but they don’t seem to mean anything in Mailbox, aside from making a message in your inbox stand out.

Current Mailbox wishlist: inline contact photos in the inbox and the message view, IMAP support, labels.

I almost bricked my free BlackBerry Z10. Here’s how I saved it.

Yesterday, I was lucky enough to attend the BlackBerry 10 Launch Event in Toronto for TheCellularGuru. It was pretty much the best day of my life so far, and to top it off, we all left with a free BlackBerry Z10 for review.

Last night, while trying to diagnose an issue with the BlackBerry 10 Twitter client, I almost bricked my device. I decided to attempt a factory restore, which BlackBerry calls a “Secure Wipe”. After it sat on the same static screen for 10 minutes, I thought there’s no way it could take that long to wipe, so I shut down the device. When I turned it back on, I got a blank screen, with an icon telling me to connect the device to a computer.

Shit.

You see, BlackBerry makes software for Mac that lets you backup and restore your BlackBerry phone. The problem is it doesn’t yet work with BlackBerry 10, since BlackBerry 10 isn’t really out yet. (BlackBerry assures me they are working hard to add a restore option to BlackBerry Link soon). Left without a way to restore my unreleased device, I panicked, and contacted BlackBerry’s Technical Support.

They got back to me quickly with a single option to restore the phone, which requires a Windows computer and Internet Explorer. Yet another problem: I don’t own a Windows computer. So at 6PM, after an extremely long and tiring day, I got on a bus and headed over to my University campus - which, of course, is overpopulated with old Windows machines.

Thankfully, the restore instructions worked (after a few failed attempts, mind you) and I was able to save my new BlackBerry. It’s actually a pretty simple process: download the BlackBerry Device Management software (Windows only, I guess), connect the “dead” BlackBerry, and the software will recognize it as an “unknown” device. It will then check for a software update, download BlackBerry 10, and restore the device. Why this only works on Windows using Internet Explorer, I have no idea. BlackBerry desperately needs to launch new restore software for Windows and Mac, especially before these devices start making it into the hands of consumers. 

Moral of the story: BlackBerry’s “Secure Wipe” takes a long time, so be patient. Also: don’t be a stupid idiot and turn off the phone when they tell you not to turn off the phone. So if you were one of the lucky few to get a Z10 yesterday, and you run into this problem, at least now you know how to fix it.

Huge thanks to Paul at BlackBerry for helping me out, especially so late at night.

Way to go, Nintendo!

Wow. That’s really all I can say about this morning’s Wii U Direct webcast. In one half-hour broadcast, Nintendo announced more games and generated more excitement for Wii U than their last two E3 press conferences combined. As a longtime, diehard Nintendo fan, I’m honestly thrilled to see so much great content on the horizon for Wii U, and so pleased that Iwata and Nintendo saw fit to share it all with us in this way!

Below are some quick thoughts on the games announced today, and launch predictions for many of the titles.

To start, I’m happy to see Nintendo taking some of the issues with the Wii U OS so seriously. Two system updates in the spring and summer of 2013 will help speed up game and menu loading times. And the Virtual Console is finally on its way, including Gameboy Advance games for the first time (which would probably be better suited to the 3DS, but whatever).

Games wise, Yarn Yoshi looks awesome! I was a huge fan of the Kirby’s Epic Yarn art style, and I think it’s a perfect fit for a Yoshi’s Island style game in HD. Even better was the confirmation that a new 3D Super Mario action game and a new Mario Kart game are in the works for Wii U, both of which we’ll see in playable form at E3 2013. I can already imagine using the GamePad as a steering wheel in Mario Kart, and to solve puzzles in what I hope will be a Universe follow up to Super Mario Galaxy. Iwata also announced that we’ll be getting our first look at Super Smash Bros. U at E3 as well. June can’t come fast enough.

Of course, the highlight of the broadcast for me came at the very end, when Eiji Aonuma appeared to discuss not one but two future Legend of Zelda titles. Aonuma announced that a new HD Zelda game is in development for Wii U, that will take the franchise “back to basics”. As much as I love the watercolour art style of Skyward Sword, I sincerely hope the next Zelda game employs a darker, more realistic graphical style, in the vein of Twilight Princess. And speaking of older Zelda titles, Aonuma also announced that The Wind Waker is being remade in HD for Wii U! I am over the moon about this, since I never got to play the original Wind Waker, and I’ve been dying to give it a try (though it’s near impossible to find a legitimate copy anywhere these days).

As for release dates, I believe we’ll see Yarn Yoshi, Mario Kart U, and The Legend of Zelda: The Wind Waker HD as the major Holiday 2013 titles. Super Mario HD will likely arrive a year later, around Holiday 2014. I can see Super Smash Bros. launching in the first half of 2015, with The Legend of Zelda HD to follow in Q4/Holiday 2015.

Thank you for blowing me away today, Nintendo.

Google’s Dom Leca, founder of Sparrow, appears to be building an iOS app…

With all the breaking news in a day, it’s easy to overlook a single Tweet. This one, however, stood out to me this morning. Dom Leca, founder and creator of Sparrow, which is still my favourite Gmail application for Mac and iOS, tweeted this earlier today:

Yes, it appears that Mr. Leca is hard at work on… something for iOS. Could it be an update to Sparrow? I doubt Google would let him use company resources and talent for that. My bet - and hope - is on a new, completely revamped Gmail app for iOS. Gmail 2.0 is great, much better than the first version, but it’s still lacking in UI polish and functionality. Gmail for iOS is still largely a web app, and would benefit greatly from a native UI rewrite. Should this be the case, I sincerely hope Mr. Leca is planning to bring some of Sparrow’s intuitive and innovate UI to Gmail.

Hopefully we’ll find out what he’s working on before too long.

Tech journalist and mobile connoiseur.

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